Can i return my watch?

We take great pride in our watches and are confident of their quality and appeal. So confident, in fact, that we provide a 30-day money-back guarantee. Your satisfaction is our utmost priority.

 

Is there a warranty provided with Huber watches?

Each Huber watch comes with a two (2) year movement warranty as well as a one (1) year battery warranty. This is a testament to the unwavering confidence we have in the exceptional quality of our timepieces. It's not just a watch; it's a heirloom you can pass down to your loved ones.

 

When will my order be processed?

At Huber Watches, we understand the anticipation of receiving a new timepiece. That's why we are committed to shipping all orders within one business day, ensuring your beautiful new watch is in your hands as quickly as possible. Your order is our priority.

 

How long will it take to receive my order?

Customers residing on the West Coast of the US can expect their orders to arrive within 1-2 business days. For those on the East Coast, delivery will take around 3-4 business days. Our international customers can anticipate their orders to reach them within 7-10 business days. We ensure a swift and secure delivery to wherever you are in the world.

 

 

Do you ship worldwide?

Yes, Huber Watches proudly ships worldwide. We believe in sharing our expertly crafted timepieces with enthusiasts all around the globe.

 

Where do you ship from?

Huber Watches are shipped directly from our warehouse in Las Vegas, USA. We take great care to ensure that every package is prepared and shipped with the utmost precision, reflecting the quality of our timepieces.

 

Can I change or cancel my order?

Yes, at Huber Watches, we offer a hassle-free shopping experience. You can change or cancel your order without incurring any fees. This policy extends even after you've received your watch - we're here to ensure you're completely satisfied with your purchase. So, order worry-free, knowing that we're here to assist you with any changes you may need.

What payment methods do you accept?

We are pleased to inform you that we accept all major credit cards.

Will I be charged with customs and taxes?

For our US customers, the price you see at checkout is the final price you will pay. This includes the cost of the product, shipping, and all other fees. There will be no additional customs or taxes charged on delivery.

For our international customers, please note that you may be liable for customs fees when your order arrives in your country. These charges are set by your government and are outside of our control. While the rates can vary, on average, we've noticed a customs charge of about 10% of the purchase price. Please check with your local customs office for more information.

 

What if the item(s) I received are defective/incorrect/damaged?

If the item you received did not meet your expectations or our high-quality standards. Fill out the return/warranty form on our website. Our customer service team is committed to addressing your concerns and will respond to your request within 24 business hours.

When will I receive my refund?

After you've returned your item to our warehouse, please allow up to three business days for us to process your refund. Once it has been processed, you will receive a confirmation email indicating that the refund has been issued and the funds have been withdrawn from our account. Typically, it takes about three business days for the refunded amount to reflect in your bank account. However, depending on your bank's processing times, it can take up to five business days.

 

How can I contact Huber?

If you need to get in touch with us at Huber, please use the contact us form. We assure you that we will respond to your query within 24 business hours. Your time is valuable to us and we look forward to assisting you.