Below you will find answers to the most common questions about Huber timepieces, ordering, and ownership. If you require further assistance, our team is always available to help.

Ownership & Warranty

Can I return my watch?
We offer a 30 day return window from the date of delivery. Returned watches must be unused and in original condition, including all protective film, packaging, and accessories. Once received and inspected, eligible refunds are issued to the original payment method.
What warranty comes with a Huber watch?
Every Huber watch includes a two year warranty covering the movement, along with a one year battery warranty. This warranty covers manufacturing defects under normal use.

Shipping

When will my order ship?
Orders are processed and shipped within one business day.
How long does delivery take?
United States delivery typically takes 1 to 4 business days depending on location. International orders generally arrive within 7 to 10 business days.
Will I receive a tracking number?
Yes. Once your order ships, you will receive a confirmation email with tracking information.
Do you ship internationally?
Yes. We ship worldwide from our warehouse in Las Vegas, United States.

Ordering

Can I change or cancel my order?
Orders may be changed or cancelled prior to shipment. Once shipped, orders are subject to our return policy.
What payment methods do you accept?
We accept all major credit cards.
Will I be charged customs or taxes?
United States orders are not subject to additional customs or import fees. International orders may be subject to local duties and taxes determined by the destination country and are the responsibility of the customer.

Client Care

What if my watch arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, please contact us through our support form. Our team will review your request and respond within one business day.
How should I care for my Huber watch?
Each Huber watch is designed for daily wear. We recommend avoiding extreme impacts, harsh chemicals, and prolonged exposure to water beyond the model’s rated resistance. Periodic cleaning and proper storage will preserve the finish and performance for years to come.
How can I contact Huber?
You can reach us through the contact form on our website. All inquiries are answered within one business day.

If your question is not listed here, please contact us and a member of our team will assist you promptly.